For Referring Vets
We recognize the importance of the trust you place in us when referring a patient, and we are committed to working closely with primary care veterinarians to deliver outstanding emergency care while honoring your ongoing client relationships.
Services We Offer to Our Primary Care Partners
Our Principle
Your trust is the foundation of our partnership. We strictly handle urgent cases, ensuring your clients return to you for ongoing care.
Simple Referral Process
Referring a patient to us is quick and efficient — direct patients to our care via text or share our clinic QR code. No interruptions to your busy day!
Transparent Pricing
No hidden fees. All pricing is clearly communicated in advance. Overnight care rates are fixed based on acuity level, so clients know what to expect.
No Double Exam Fees
If your client has already paid for an exam at your clinic, we won’t charge for another one during their visit with us.
Fast-Track for Referred Patients
Pets you refer to us receive priority care, allowing them to bypass general triage.
No Redundant Diagnostics
We will only repeat diagnostics or physical exams only if medically critical, reducing stress for both clients and patients
Collaborative Care
We highly respect your clinical judgment. We adhere to your prescribed protocols and will contact you immediately if urgent modifications become necessary due to a patient’s changing condition.
Continuity of Care
If one of your patients stays overnight, we’ll contact you in the morning to coordinate transfer back to your clinic, if preferred.
Stay Updated
You will receive regular daily updates on patients under our care, ensuring you remain fully informed of their progress.
Records in Your Inbox
We send full patient records to your clinic each morning for a smooth handoff and consistent care.
Post-ER Care
Need us to manage bandage changes or suture removals? We’re happy to handle post-ER procedures so you can focus on primary care appointments.