Privacy Policy

Who we are

Truro Veterinary Walk-in & Urgent Care (“we,” “our,” or “us”) is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or reach out to us through our contact form. By engaging with our site and submitting your details, you agree to the practices described below.

Information We Collect

When you fill out our contact form, we may collect details including:

1. Name, Email Address, Phone Number, Message.

By providing your mobile number and opting in, you consent to receive text messages from Galaxy Vets regarding appointments, reminders, updates, and client service communications.

Message frequency may vary depending on your interactions with our clinic.
Message and data rates may apply based on your mobile carrier plan.

You can opt out of SMS messages at any time by replying STOP.
For help, reply HELP or contact us at (506)777-1235.

We do not share or sell your mobile information to third parties for marketing purposes.

By opting in, you confirm that you are the authorized user of the mobile number provided and agree to these terms.

For more information about how we collect and use personal information, please review our Privacy Policy at https://galaxyvets.com/privacy-policy/.

How We Use Your Information

We use the information you provide for the following purposes:

1. Responding to you: Addressing your questions, appointment requests, or concerns promptly.
2. Service Improvements: Using feedback to refine our clinic’s operations and online experience.
3. Legal Obligations: Meeting regulatory or legal requirements as needed.

Data Protection Measures

We value your privacy and take appropriate security measures to prevent unauthorized access or disclosure of your personal data. Our systems are designed with safeguards in place to protect your information.

Third-Party Disclosure

We do not share, sell, or lease your personal details with third parties unless required by law or with your explicit consent.

Your Consent

By submitting your information through our site, you agree to the collection and use of your personal data as outlined in this policy.

Data Retention

Your information will only be kept for as long as necessary to fulfill the reasons it was collected or as required by law.

Contact Us

For any questions or concerns regarding this policy, please feel free to reach out:

Truro Veterinary Walk-in & Urgent Care
Email: [email protected]
Phone: 1-902-332-1808

Changes to This Privacy Policy

We may revise this policy periodically. Changes will be reflected on this page along with an updated revision date.

Last updated: 12.05.2025